Refund policy
At Midnight Charms, every piece is carefully handcrafted with time and intention. Because of this, we do not offer standard returns or refunds on orders.
However, for added peace of mind, we offer Shipping Protection and a 30 Day Warranty as optional add-ons at checkout.
Returns, refunds, or replacements are only available if both Shipping Protection and the 30 Day Warranty are purchased with your order.
If these protections are added, you may be eligible for support in cases such as:
- Damaged items
- Lost packages
- Issues with your order
Please note:
- These add-ons are non-refundable
- Claims must be submitted within the appropriate timeframe after delivery
We truly appreciate your understanding and support. Every order helps support a small, handcrafted brand 🖤